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Section 508 of the Rehabilitation Act

Web Accessibility

The Treasury Department is committed to making its Website accessible to all citizens and ensuring that it meets or exceeds the requirements of Section 508 of the Rehabilitation Act.

If you have any section 508 issues with any page on our site, please use our 508 feedback form to share them with us. Someone will contact you.


The Department of the Treasury programs and activities are accessible to persons with disabilities.

Your Rights

If you are a qualified person with a disability, and experience difficulties accessing our services or participating in our programs because of your disability, you can request a reasonable accommodation under Section 504 of the Rehabilitation Act of 1973, in order to be able to receive the services or participate in the program.  You can make your request for an accommodation directly to the program office.

What Is Section 504?

Section 504 of the Rehabilitation Act of 1973 is a federal law that protects qualified individuals from discrimination based on their disability. The nondiscrimination requirements of the law applies to organizations that receive financial assistance from any Federal department or agency, including the U.S. Department of the Treasury.

Section 504 prohibits organizations and the Department from excluding or denying individuals with disabilities an equal opportunity to receive program benefits and services. It defines the rights of individuals with disabilities to participate in, and have access to, program benefits and services.

The year 2013 marks the 40th anniversary the Rehabilitation Act.  The Rehabilitation Act was the first major national law offering protection against disability discrimination and is the precursor to the Americans with Disabilities Act.  The law was signed on September 26, 1973.  Initially, the Rehabilitation Act prohibited discrimination in federal employment based on disability.  The protections under the Rehabilitation Act have since expanded to prohibit discrimination based on disability in federally conducted programs; in programs that receive federal financial assistance; and to require the federal Government to use and purchase accessible electronic and information technology.

Who Is Protected from Discrimination?

Section 504 protects qualified individuals with disabilities. Under this law, individuals with disabilities are defined as persons with a physical or mental impairment which substantially limits one or more major life activities. People who have a history of, or who are regarded as having a physical or mental impairment that substantially limits one or more major life activities, are also covered. Major life activities include, but are not limited to, caring for one's self, walking, seeing, hearing, speaking, breathing, working, performing manual tasks, and learning.

In addition to meeting the above definition, for purposes of receiving services, qualified individuals with disabilities are persons who meet normal and essential eligibility requirements of a program.

Reasonable accommodation means the Department or its recipient is required to take reasonable steps to accommodate your disability unless it would cause the entity an undue burden.  A recipient of federal financial assistance may not, on the basis of disability:

  • Deny qualified individuals the opportunity to participate in or benefit from federally funded programs, services, or other benefits.
  • Deny access to programs, services, benefits or opportunities to participate as a result of physical barriers.
  • Deny employment opportunities, including hiring, promotion, training, and fringe benefits, for which they are otherwise entitled or qualified.  


Relay Calls

You can call any Treasury Office using the Federal Relay Service.

Federal Relay Service (FedRelay)

The Federal Relay Service (FedRelay) is a federal government telecommunications service, which enables federal employees who are deaf, hard-of-hearing, deaf/blind, or have speech disabilities equal communication access. Using FedRelay, federal employees may conduct official duties. The FedRelay also allows the general public to conduct business with the federal government and its agencies. Calls are relayed using specially trained Communications Assistants (CA). The CA simply acts as a transparent conduit for the transmittal of information. The FedRelay is accessible domestically (50 states as well as Puerto Rico, the Virgin Islands, Guam, and the District of Columbia) 24 hours a day, 7 days a week, 365 days a year (including federal holidays).

All calls are strictly confidential and no records of conversations are maintained.

Toll-Free and Toll Access Numbers for Federal Relay are:

  • (800) 877-8339 TTY / ASCII (American Standard Code For Information Interchange)
  • (877) 877-6280 VCO (Voice Carry Over)
  • (877) 877-8982 Speech-to-Speech
  • (800) 845-6136 Spanish
  • (800) 877-0996 Customer Service (Voice/TTY, ASCII and Spanish)
  • (866) 377-8642 Voice
  • (866) 893-8340 TeleBraille

From non-domestic locations the number is (605) 331-4923.

Bureau of Engraving and Printing

  • Tours - The Bureau of Engraving and Printing offers sign language tours
  • Accessible Currency – Meaningful Access 
  • Currency Identifier Apps – EyeNote®  & the new IDEAL Currency Identifier – On October 9, 2012, the U.S. Department of Education (Education) announced the launch of its “IDEAL Currency Identifier,” a free downloadable application (app) to assist individuals who are blind or visually impaired to denominate U.S. currency on some mobile devices.  The IDEAL Currency Identifier uses advanced image recognition technology to read a note and, in a matter of seconds, provides users with an audible response indicating the note’s denomination.  The app, which interacts with Google’s “Eyes-Free” applications, can be downloaded for free on more than 1,250 different wireless devices.  The IDEAL Currency Identifier was developed by Apps4Android, Inc., a subsidiary of IDEAL Group that develops mobile applications.  Android-based devices are produced by 48 manufacturers and distributed by 60 wireless service providers in 136 countries.  For more information about the IDEAL Currency Identifier and other accessibility apps, please visit https://www.moneyfactory.gov/resources/meaningfulaccess.html.

Internal Revenue Service

  1. Accessible Forms
  2. Information Through New Media, including the IRS YouTube Channel with American Sign Language (ASL) videos
  3. Personal Tax Help
    1. Tax Preparation by Volunteers
    2. IRS Taxpayer Assistance Centers
  4. How to contact the IRS

US Mint

Tours – The U.S. Mint offers sign language tours.

Office of the Comptroller of the Currency

Help with my bank – Information for customers of national banks 

Alcohol and Tobacco Tax and Trade Bureau

Revenue collections, permits, licenses, protecting the public – Contacts page  

Office of Civil Rights and Diversity - Civil Rights Program

For comments about accessibility to Treasury programs, information about how to file a complaint of discrimination, or to obtain information of a civil rights nature, please contact the Department of the Treasury, Office of Civil Rights and Diversity, 1500 Pennsylvania Ave., NW, Washington, DC  20220, or by e-mail at OCRDcomments@treasury.gov.  OCRD employees will make every effort to provide prompt service.

Last Updated: 7/25/2018 14:52

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